Goal

Open and accountable government that listens and plans for a shared future

Indicator - 8.4.1.

Level of satisfaction with government services provided through Service Tasmania

Measure of Progress - 8.4.1.1.

Level of satisfaction with government services provided through Service Tasmania

View detailed Progress report on this Measure

Baseline Measurement

Of all Service Tasmania clients surveyed during 2001, 95% were satisfied with government services provided though Service Tasmania

Where does this information come from?

Department of Premier and Cabinet

Why do we use this Measure?

Client satisfaction surveys conducted by government service providers should promote customer orientation and benchmarks for improvement within organisations

Explanation of measure

The measure is the proportion of Service Tasmania clients satisfied with government services provided through Service Tasmania

Tasmania Together Targets

Year	Target
2005	-
2010	98%
2015	Maintain
2020	Maintain